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O2 investigating network data problems

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BACK O2 has apologised over the loss

O2 customers aren't the only mobile phone users who are experience technical issues today.

The company is blaming software issues at one of its suppliers for the problems.

O2 said its technical teams are working with its supplier's teams to fix the problem.

O2 said: "Our technical teams are investigating reports of issues when using data. We apologise for any inconvenience".

"We'd encourage you to use Wi-Fi wherever you can and we are really sorry".

O2 customers will have noticed that there hasn't been faintest sign of 4G or the ability to use data services and people are started to get a bit pissed off.

O2 has said a "full service" will be restored by Friday morning following a data outage, which affected millions of users.

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So, it seems like there may be a silver lining to this grey cloud hanging over an estimated 32 million customers.

Ofcom says that if your provider fails to fix a fault by the date promised, or you are unhappy with how long it is taking, you should follow their formal complaints procedure.

Earlier, O2 said it suspended planned work or updates to its systems and network.

The company, the second-largest mobile network in the United Kingdom, said it was investigating the technical fault.

In addition, London Bus timetables rely on O2's coverage, meaning that these were also down this morning. Transport for London said: "The company that updates the data to our network of Countdown Systems is now experiencing difficulties in providing this service".

Local O2 customers have also reported issues, with many people in Dundee left unable to use data or make calls. "This issue is being investigated".

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